If you sign up for an account on the site, they do send lots of e-mail advertisements which seemingly look like great deals.. such as "save up to 70% off". Generally they do seem to have pretty decent priced items, however it seems you only get the bigger discounts when you buy the bigger items or those in bulk size. Although I noticed on the site it tells you the % off you get, but if you run the percent-off based off their retail price it seems that it is generally off a bit on their total price (see the image below). So you do have to look at the price they have stated on their site rather than doing your own calculations for the cost. If you continue to crunch the numbers for the rest of their prices they are at times less than the calculations rather than more. If you want, you could contact the company about it but as you continue reading on here I will go into further detail as to why I will not waste my time doing as such.
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If you think I'm asking for too much by being upset about the shipping, you have to realize that I have worked for a company for over 10 years doing shipping and receiving, and dealing with items that needed urgent delivery. So at that company I worked for, we definitely pulled strings to make magic happen under similar circumstances. So yes, it does really bother me with this company because that is also like selling a lie to people. If your company can't meet the 5-8 business day shipping policy which your customer paid for, than you need to change you shipping guidelines to 5-14 business days or whatever is actually achievable for your business. How they run a business can also affect a customers business, which in turn can lose them business in the long run.
Those are really my only issues with this company, and like I said I have repurchased from them numerous times, but I do try to find most of my urgent items locally if I can. Otherwise, I know I'm going to have to wait longer than I want to by ordering from this company. They claim to have some "happiness guarantee" on their website so, I suggest you write them if you want these issues resolved as much as I do. My recent order I placed on a Sunday Nov. 13th 2016, my item shipped out Monday on Nov. 14th, and some how the 5-8 business day shipping said my order arrives Nov. 25th for whatever reason.. when it should have came no later than the 23rd which was right before Thanksgiving. On top of that, the tracking numbers they provide don't seem to work for USPS.com which is who they claim to be shipping their things through, and it was actually FedEx that showed up at my door. Also, if you look at their BBB complaints a few other people have also had similar issues to my own. So overall, order things at your own risk and happy shopping!